Titre original : A Hell of a Christmas
Cybill's overbearing mom comes for a Christmas visit. Cybill welcomes her mom, Virginia, who's in town for the holidays, but tensions arise when ""Me-Maw"" showers Rachel with affection while virtually ignoring Zoey. When Cybill confronts her about the favoritism, she learns that Virginia feels a responsibility to compensate for Cybill's own partiality towards Zoey. Meanwhile, Maryann volunteers to be Cybill's personal holiday shopper while Cybill deals with the fact that her show's time slot has been moved - opposite 60 Minutes, and Ira finds out that Zoey lost her virginity while in Europe.